25Years of




Access Bank Plc has transformed from an obscure Nigerian Bank into a world class African financial institution.

Our History

Company History

Access Bank Zambia Limited obtained its banking license on the 13th of May 2008, under the Banking and Financial Services Act 1994, and officially commenced operations on the 24th of September 2008. The Bank is a member of the Access Bank Group, a leading multinational, full-scope, and pre-eminent Pan-African financial services franchise made up of 7 Banking subsidiaries (including one in the United Kingdom).

What the company does

Access Bank (Zambia) Limited delivers full-scope commercial banking products, E-banking services and services (encompassing retail, wholesale, treasury, global trade, financial markets and corporate banking) to the Zambian banking populace and provides efficient Cash Management services within the various regional blocs where the Group’s subsidiaries operate.

Vision statement

Our vision is to be the world’s most respected African bank.

Mission statement

Setting standards for sustainable business practices that unleash the talents of our employees, deliver superior value to our customers and provide innovative solutions for the markets and communities we serve.


At Access Bank, our values play a vital role in our decision making processes. They are the bedrock of our culture and they form the keystone for all we do and accomplish. Our values define who we are, what we do, how we see ourselves and how we want others to see us. They define how we function as a team, how employees spend their time and how decisions are made. There are six values that underpin everything we do and apply to everyone across the Bank. This is what we have all committed to live up to, day by day.

  1. Excellence
  2. Innovation
  3. Leadership
  4. Passion for Customers
  5. Professionalism
  6. Empowered Employees

Brand Promise

Our unique combination of superior Speed, Service and Security gives customers a clear reason to choose and remain with Access Bank. We refuse to sacrifice any of these characteristics, because all of our customers deserve banking which is fast, customer-friendly and ultra-reliable.

Corporate Social Responsibility

Our values underpin this strategic approach to sustainability and reflect our desire to preserve the future for all our stakeholders. Corporate governance and ethical behaviour forms the baseline of all we do. Our corporate responsibility practice encompasses employment standards; customer satisfaction and relations; product and services supplier relations and environmental sustainability. We are currently supporting the University Teaching Hospital (UTH) Paediatric Cancer Department. The Bank in 2014 purchased the Laminar Flow equipment for the hospital.

The Bank has supported Education, Sport and Art activities in Zambia over the years.



The Beginning (1988 - 2001)

  • December 19, 1988:
  • Access Bank was issued a banking licence
  • February 8, 1989:
  • Access Bank was incorporated as a privately owned commercial bank
  • May 11, 1989:
  • Access Bank commenced operations at its Burma Road, Apapa Head Office
  • March 24, 1998:
  • Access Bank became a Public Limited Liability Company
  • November 18, 1998:
  • Access Bank was listed on the Nigeria Stock Exchange
  • February 5, 2001:
  • Access Bank obtained a Universal Banking License from the CBN

The Change

In March 2002, the Board of Directors appointed Aigboje Aig-Imoukhuede as Managing Director/Chief Executive Officer and Herbert Wigwe as Deputy Managing Director. The mandate was clear: Reposition the bank as one of Nigeria's leading financial institutions within a five year period (March 2002 to March 2007). This task was perceived by many as impossible given the realities of the Bank at the time.

Simultaneously, Mr. Gbenga Oyebode, who brought commendable and useful board experience gathered from some of Nigeria's leading companies, including MTN Nigeria, Okomu Oil Palm Plc, was also appointed to the Board. The new management team subsequently created a transformational agenda for Access Bank which represented a departure from all that characterized the Bank in the past and became the road map for the conversion of the bank into a world class financial institution.

  • Assemble a credible and high caliber management team
  • Introduce a culture of excellence founded on professionalism and integrity
  • Ensure Human Capital Development
  • Enlarge the shareholder base
  • Introduce strong procedures and processes to drive day-to-day Bank activities
  • Instill a passion for customer service in all members of staff
  • Establish a low cost liability generation strategy
  • Expand branch network to cover all clearing zones within Nigeria
  • Create a world-class brand

The impact of the transformation agenda was reflected in the first year. The bank grew its balance sheet by 100% and posted an impressive N1 billion profit before tax. The profit before tax figure was more than the cumulative profit made by the bank in the previous 12 years. This also marked the beginning of what would be a six year record triple-digit growth trend. Similarly, earnings per share had rebounded to 21 kobo from a negative 2 kobo position, leading to a declaration of a 5 kobo dividend to shareholders for the first time in three years.

In recognition of the role of an enhanced capital structure, the Bank embarked on a capital raising exercise in July 2007. The exercise was an astounding success recording an over subscription of over 300%. The public offer comprised of an Over-The-Counter GDR placement of US$250 million which was similarly oversubscribed by 700%. The Bank's shareholders fund today stands at over N240 billion with an expanded shareholder base of over 1,000,000 domestic and foreign investors.

Access Bank is consistently seeking for ways to expand its service platform across the African continent. The bank currently operates through a network of about 366 branches across major cities and commercial centers in Nigeria, Gambia, Sierra Leone, Zambia, Rwanda and Democratic Republic of Congo.

  • Won risk management award by Conrad Clark Nigeria in collaboration with Business Day and the UK Institute of Risk Management
  • Designated ‘A Significant Important Financial Institution’ by the Nigerian Central Bank
  • Major IT improvement programme roll-out: migration from Flexcube to Oracle 11g Database Technology
  • Emerged as the overall winner in the ‘Credit Card Product of the Year’ category at the annual Card and e-Payment Africa Awards ceremony
  • Articulated the next 5-year rolling plan with a clear objective of becoming the ‘World’s Most Respected African Bank by 2017’
  • Achieved AA- credit rating from S&P (one of the best among tier-1 banks in Nigeria)
  • Resolved post-merger integration issues
  • Divested from non-banking subsidiaries
  • Access Bank and Intercontinental Commercial Bank (ICB) merger judged Africa`s top M&A deal of the year
  • Judged ‘Best Bank in West Africa’ by the African Banker
  • Completed recapitalization of ICB
  • Revised corporate philosophy; new aim to become ‘Africa’s most respected Bank’
  • Partnered with Friends Africa to implement SME Workplace Policy in Sub-Saharan Africa
  • Ranked fourth largest bank as a result of the ICB acquisition
  • Listed on London Stock Exchange (LSE)
  • Successfully raised US$350million Eurobond
  • Judged the ‘Sustainable Bank of the Year for Africa and Middle East’ by Financial Times and the IFC
  • Received the business in the community ‘Big Tick Award’
  • Awarded the ‘Most Socially Responsible Bank in Africa’ award from the African Banker Magazine
  • The IFC Global Trade Finance Program rated Access Bank as the ‘Most Active GTFP Issuing Bank in Africa’
  • Launched  e-learning portal
  • Declared the ‘Best Clearing Bank in Oshogbo Clearing zone 2009’ (Oshogbo Branch) at the Maiden edition of Oshogbo CBN award night
  • Final of Mirror the Master Art Competition held in Lagos
  • Held the SME Work Place Policy Programme in Lagos, Enugu, and Minna
  • Launched its ‘Going Green’ campaign in Lagos and Abuja
  • Signed the Convention on Business Integrity Treaty
  • Access Bank UK Limited won Adam Smith Award for Best Practice and Innovation
  • Adopted Equator principle for CSR
  • Adopted the International Financial Reporting Standard
  • First Nigerian Bank to voluntarily establish an Ombudsman Office
  • 3rd Bank in Nigerian banking industry to adopt IRS Account reporting style in addition to GAAP
  • Successfully concluded third Public Offer, raising over US$1billion (3.5 times oversubscribed).
  • First Nigerian Bank to introduce and commence the use of Visa Credit Cards in Nigeria
  • First Nigerian Bank to obtain EMV certification for multicard ATM service platform
  • First Nigerian Bank to receive funding from the Belgian Investment Company Fund for developing countries
  • Implemented the Bond Index Tracker
  • Launched suite of wealth management products for high-net-worth customers
  • Launched MPower Biz Account, designed to empower SME business owners, the Bank's flagship retail product
  • Launched first Nigerian online car leasing service ’Auto online’
  • The first Nigerian Bank to partner with the International Finance Corporation(IFC), an arm of the World Bank, for the introduction of the IFC’s Gender Empower Programme
  • Appointed Primary Dealer/Market Maker for government bonds by the Debt Management Office (DMO)
  • The first Bank in Nigeria to receive US$15 million convertible investment from the IFC
  • Appointed as a Settlement Bank by the Central Bank of Nigeria
  • Acquired Capital Bank and Marina Bank via merger by absorption and completed integration within 60 days
  • Netherlands Finance Company (FMO) US$15million Investment in Access Bank listed on the NSE
  • Raised over N14.5 billion in successful Public Offer, recording 133% oversubscription
  • Received the Hewlett Packard Award for the best implementation of a core banking application (Flexcube 6.2) in West Africa
  • Selected as one of the seven banks to disburse the European Investment Bank's N50 million SME facility
  • Determined the most actively traded stock on Nigeria Stock Exchange Market
  • Recorded N1 billion PBT (exceeds cumulative profit for the last 12 years)

Aigboje Aig-Imoukhuede was appointed Managing Director/Chief Executive Officer and Herbert Wigwe, Deputy Managing Director, with a mandate to move the bank from 65th position to top 10 by 2007