Ijeoma Obowu

Ijeoma Obowu became the Country Operating Officer of Access Bank Zambia in February 2018. Until her appointment, she was the Sub Zonal Head, Retail Operations in Port Harcourt, Nigeria, with a large number of branches under her supervision.
 
She joined Access Bank Plc in 2008 where she served as the Operations Manager. Her role was to head Operations and Customer Care at various branches in Port Harcourt to supervise and grow branch to adopt audit and excellent customer services best practices. Before joining Access Bank Plc she worked for Eco Bank Nigeria Plc as the Head of Operations.
 
She is a holder of a Bachelor of Engineering Degree in Chemical Engineering from the University of Port Harcourt, Rivers State, Nigeria. She had series of leadership trainings among which was the Access Bank Middle Management Program training at Wharton Business School at the University of Pennsylvania in United States of America.
 
She has over 15 years banking experience during which she amassed a wealth of experience in Branch operations, cash management, and Customer care (service). Ijeoma is a Certified Quality Service Ambassador.